Privacy Policy

At Speak Consulting we are committed to safeguarding and preserving the privacy of our visitors and clients. This Notice explains what happens to any personal data that you provide to us, or that we collect from you whilst you visit www.speakconsulting.co.uk and how we use cookies on this website.

The information we collect

In running and maintaining our business, we may collect and process the following data about you:

• Information provided by you, for example, personal details when you register for information, or use our contact us form. This may include name, email address, telephone number, IP address and any other information that you provide in a message you submit to us.

We may also process Aggregated Data from your personal data but this data does not reveal your identity and as such in itself is not personal data. An example of this is where we review your Usage Data to work out the percentage of website users using a specific feature of our site. If we link the Aggregated Data with your personal data so that you can be identified from it, then it is treated as personal data.

Sensitive Data

We do not collect any Sensitive Data about you. Sensitive data refers to data that includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data. We do not collect any information about criminal convictions and offences.

How we collect your personal data

We collect data about you through a variety of different methods including:

• Direct interactions: You may provide data by filling in forms on our site (or otherwise) or by communicating with us by post, phone, email or otherwise, including when you:
• order our products or services;
• subscribe to our service or publications;
• request resources or marketing be sent to you;
• giving us feedback.
• Automated technologies or interactions: As you use our site, we may automatically collect Technical Data about your equipment, browsing actions and usage patterns. We may collect this data by using cookies, server logs and similar technologies. We may also receive Technical Data about you if you visit other websites that use our cookies. Please see our cookie policy for further details.
• Third parties or publicly available sources: We may receive personal data about you from various third parties (some of which may be based outside of the EU).
• Storage and management of data from One Drive (used for storing and sharing documents).

How we use the information 

We need to know your personal data so that we can provide you with the services you have requested.  We will not collect any data that we do not need in order to provide and oversee this request or to respond to your enquires.

Marketing

We would like to use your name and email address to inform you of our future offers and similar services and to inform you of any changes to our business, website, services or goods and products. This information is not shared with third purposes and you can unsubscribe at any time via phone or email.

Where we provide with you with information about products and services, or we contact you for market research, we will only use your personal information in a way that is in accordance with laws relating to marketing to individuals. 

We do not share your data with any third-parties for the purposes of marketing.

How long do we keep the information?

If we provide you a service, we are required under UK tax law to keep your basic personal data (name, address, contact details) for a minimum of 6 years after which time it will be destroyed. Your information may be used for marketing purposes and may be kept by us until you notify us that you no longer wish to receive this information. 

Use of your personal data     

We will only use your personal data when legally permitted. The most common uses of your personal data are:

• Where we need to perform the contract between us.
• Where we need to comply with a legal or regulatory obligation.

We may have to share your personal data with the parties set out below:

• Service providers who provide IT and system administration services.
• Professional advisers including lawyers, bankers, auditors and insurers who provide consultancy, banking, legal, insurance and accounting services.
• HM Revenue & Customs, regulators and other authorities based in the United Kingdom and other relevant jurisdictions who require reporting of processing activities in certain circumstances.
• Third parties to whom we sell, transfer, or merge parts of our business or our assets – in this case you would be notified.

Storage of your personal data

In operating our business via the Speak Consulting website, we partner with GoDaddy. We do not provide our own IT servers. 

Obviously we do our utmost to ensure that our server hosts are secure and fully accredited. Unfortunately, we cannot be responsible for any breaches that may occur.

Our website is hosted by GoDaddy. Some of your details may therefore be processed by them. Details of its privacy policy can be found on their website.

Third party links

On occasion we include links to third parties. Where we provide a link it does not mean that we endorse or approve that site’s notice towards visitor privacy. You should review their privacy notice before sending them any personal data.

This website contains links to Speak Consulting's social media pages. These third party websites have their own respective privacy policies, which we would advise you to read, and for which those sites are solely responsible.

Should you visit us and wish to follow us on these social media pages, we may receive further personal information from the providers of these pages. We may use this information to find out more about our digital community so that we can better understand how to serve our clients and visitors.

If you do not want us to receive information about you from social media sites you should contact the sites directly to unfollow, and let us know if you require information we have obtained from them to be deleted.  

Use of cookies

Cookies provide information regarding the computer used by a visitor. We may use cookies where appropriate to gather information about your computer in order to assist us in improving our website.

We may gather information about your general internet use by using the cookie. Where used, these cookies are downloaded to your computer and stored on the computer’s hard drive. Such information will not identify you personally; it is statistical data which does not identify any personal details whatsoever.

You can adjust the settings on your computer to decline any cookies if you wish. This can be done within the “settings” section of your computer. For more information please read the advice at AboutCookies.org.

Your rights

If you are not happy with any aspect of how we collect or use your data you can complain to the Information Commissioner’s Office (ICO) – www.ico.org.uk, but please do get in touch with us directly first because we will always want to try and resolve it.

Under certain circumstances, you have rights under data protection laws in relation to your personal data. These include the right to:

• Request access to your personal data.
• Request correction of your personal data.
• Request erasure of your personal data.
• Object to processing of your personal data.
• Request restriction of processing your personal data.
• Request transfer of your personal data.
• Right to withdraw consent.

You can see more about these rights here.

Contacting us

Questions and comments regarding this privacy policy or requests for changes can be sent to graham@speakconsulting.co.uk